Responsible gambling

Responsible Gambling Page

At Eternal Casino, we prioritize responsible gaming practices to ensure our players enjoy their experience while maintaining control over their play. We understand that problem gambling can affect anyone and are committed to providing the necessary tools and resources for those who may need them.

Setting Deposit LimitsTo prevent excessive spending or financial strain, you can set deposit limits on your account at any time. This limit will restrict your ability to make new deposits within a specified period (e.g., per day, week, month). You can increase the limit once it expires but must reduce it again before the next limit period begins.

Time-Outs and Self-ExclusionIf you feel like you're losing control over your gaming habits or need a break from Eternal Casino, we offer cooling-off time-outs (24 hours to 30 days) and longer-term self-exclusion options lasting six months, one year, five years, or permanently. Once activated, these measures ensure that:

• You cannot log in or make new deposits.
• Our marketing communications will cease.

Session RemindersYou can activate session reminders on our platform, which display how long you've been logged in and your net results over the current session. This feature encourages responsible breaks by highlighting your gaming time and encouraging you to take regular pauses.

Loss LimitsWe offer loss limits that cap cumulative net losses within specified periods (daily, weekly, monthly). You can set these limits yourself or opt-in to our default settings if you prefer not to monitor them personally.

Seeking Help

• Gaming Problem?: Recognize the signs of problem gambling:
  • Are you chasing losses?
  • Have you missed work or important events due to gaming?
  • Do others express concern about your behavior?

If so, seek professional help through our links to organizations like Gamblers Anonymous and GamCare.

Australia-Specific Resources

We're committed to helping players from Australia. You can find local support services such as Gambling Help Online through the Australian Government Department of Social Services.

Supporting Responsible Gaming in Regulation-Free JurisdictionsAlthough we operate under an Anjouan license, aligning with broader international standards for responsible gaming is essential to our values at Eternal Casino.